ACADEMIA DE STUDII ECONOMICE

FACULTATEA DE COMERT

OTP BANK
FINANCIAL SERVICES

Bucuresti, 2009

Introduction

OTP Bank Romania is a member of OTP Bank Group, the third largest financial group in Central and Eastern Europe and the leading financial institution in Hungary. OTP Group provides financial services for almost 12 million clients, through 1,500 branches, ATM-Network and via its electronic channels.

OTP Bank Group conducts operations in 9 European countries - Hungary, Romania, Montenegro, Croatia, Bulgaria, Russia, Ukraine, Slovakia and Serbia, providing its more than 13 million customers with high end services, through its 1,515 business units and electronic channels. OTP Bank Group furthers its mission to become the most important player in the region. Its regional development strategy is reflected in the acquisition of financial institutions from Central European countries. Built on the foundations of the savings and deposit bank from Hungary, OTP Bank started its activity in 1992, following the acquisition of the formerly state-owned bank. OTP Bank Group shortly became the innovative leader of the Hungarian banking market, on all segments and product lines.

OTP Bank Group is one of the most profitable financial groups in the region, which is also proven by the stock value which was 70 times higher in 2006 compared to the initial offering from 1995.

At the end of 2008, 2 years after entering the Romanian cards market, OTP Bank Romania registered more than 120.000 issued banking cards. Nowadays, OTP Bank Romania holds an altogether portfolio of products and afferent banking cards services, made of 16 types of debit and credit cards, designed both for individuals and legal entities. To this offer, the bank also adds those cards specially addressed to specific niches of clients. We therefore mention the 'co-branded' card type - OTP-MOL, the first card launched in co-operation with a chain of gas stations, as well as VISA Clasic Transparent, the first transparent credit card in Romania, which benefits of a unique design.

I Cards

1. Credit cards

MasterCard Standard and VISA Classic Transparent credit cards

OTP bank offers to its customers instant access to their money, anytime they need, providing two credit cards at price of one: MasterCard Standard and the first VISA Classic Transparent card in Romania.

Advantages

Available in RON, VISA Classic Transparent and MasterCard Standard credit cards offer instant access to a credit limit. Take advantage of having a card with an unique design, VISA Classic Transparent, or two cards from OTP Bank connected to the same account and, more, you will have the following facilities:

• Instant money, anytime and anywhere- up to 5.000 euro
• Without administration feed in the first year
• 0% interest rate for a period up to 45 days for merchant transactions. The minimum monthly amount of money to repay is only 5% of the utilized credit limit*
• National and international usage
• Accepted in millions of locations who display the VISA or MasterCard logo, almost anywhere in the world.

Ask for the new VISA Classic Transparent credit card, together with MasterCard Standard credit card from OTP Bank and, in short time after signing the request and the contract, the cards can be in your wallet.

More, for those people close to you, you can solicit supplementary cards on your credit limit account.

*plus the possible interest or commissions owed to the bank.

VISA Gold credit card

OTP Bank also provides another type of credit card, VISA Gold, which is destinated to clients who need a superior credit line.

Advantages

More then a payment method, VISA Gold represents the privileged status of those who own it. Be one of those people and you will benefit of numerous advantages:

•   up to 50 000 RON instantly, anytime and anywhere
•   0% interest rate for an extended free interest period of up to 55 days for merchant payments
•   Without administration fee in the first year
•   National and international usage
•   International travel insurance included, available for the entire validity period of the card
•   Special cash withdraw and urgent card replacement services (abroad)
•   Acceptance in million of locations displaying the VISA logo, almost anywhere in the world.

2.Debit Cards

The OTP Bank cards give you the freedom you want and are a guarantee that your money is safe.

Master Card cards issued by OTP Bank offers you more freedom and represent the ideal payment instrument anytime.

Available in RON and EURO, the debit cards from OTP Bank give you the possibility to make payments in Romania or abroad.

Even more, you have 0% commission for any payment at merchants with this card. And if you need cash, you can withdraw money at any ATM that displays the MasterCard logo, in Romania or abroad.

The new OTP Bank cards are the best solution for the safety of your money and they assure the pleasure of everyday shopping.

You could ask for an OTP Bank debit card if

• You are Romanian or foreign citizen with or without residence in Romania
• You are 18 or older
• You present your valid identity card in one of the bank branches

Advantages

You can get an OTP Bank card and benefit from the advantageous conditions:

• 0% commission for merchant transactions with the card
• National and international usage
• Access to your current account funds anytime
• Free balance inquiry anytime, with OTP direkt service
• Accepted in million locations that display the MasterCard logo, almost everywhere in the world.
• Automatic conversion of the currency at transaction time

To remember

Find out more about MasterCard debit cards issued by OTP Bank:

• Available in RON and EUR
• Fast issue of the card, in maximum 5 days from the moment the issuing contract was signed.
• Up to 3 supplementary cards on your account
• 24 hour assistance*
• Balance sheets available

3.Debit cards for youngsters

VISA Elecron Student Max Card

Advantages

As a student, you have a lot to win with a VISA Electron Student Max card. You profit of discounts, Internet Banking with OTPdirekt with half a price for transactions. If you want to stay on top all the time, find out in time the name of the stores offering you discounts based on this card. Available in RON, the loyalty VISA Electron Student Max card offers you:

• special interest rates
• lower commissions then the standard ones
• lower ATM commissions
• monthly activity report
• national and international usage
• available for Internet transaction
• 24 hours assistance**
• discounts and other benefits at all partner stores displaying the logo

Come at any OTP Bank unit with the filled-in request and your identity card and you will get your card in short time.

Necessary documentation

• Request-Contract of issue (two samples)
• Valid identity card
• Student card

II Saving products

1 Term deposits

A thrift account establish on the short or medium term deposited in a bank for a fixed period by a client or another bank.

Standard term deposits

Advantages

• the possibility of increasing the savings due to the influence of capitalized interest rate
• the possibility of automatic administration of deposits through choosing one of the three options available at maturity
• no commissions at opening, closing or withdrawing money

Necessary documents

Valid identity card

Anniversary deposit - If is your birthday in April, you can form a term deposit and you can benefit of to the interest rate.

Deposits with Progressive interest rate

The deposit with Progressive interest rate can be formed in RON or EUR for a period of 6 or 12 months. The interest rates are progressively increasing in each month until the maturity and are defined before the deposit's formation. In each month the interest will be transferred in your current account, so you can get this amount even before the maturity of the deposit.

At the maturity (6 or 12 months) the money, according to the client's indications, will be transferred automatically in the current account or the deposit will be renewed on the same period.

The deposit with progressive interest rate means additional benefits:

• if you need money and should liquidate the deposit before the deadline, you do not lose the monthly accumulated interest;
• 0% withdrawal commission for the whithrawns at the maturity of the deposit;
• you can benefit of the accumulated interest before the maturity;
• the current account opening and administration is free of charge;
• you benefit of competitive interest rates on the market.

2. Savings account

Advantages

• obtaining a higher level of interest rate compared to the current account;
• flexibility and limited restrictions regarding the funds access;
• optimum fund management for individuals
• no commissions at opening and closing
• tax free for the calculated interest
• the savings account can be accessed with a debit card issued for the owner of the account or for his/her representatives

Necessary documents

Valid identity card.

III. MoneyGram

General characteristics

• With MoneyGram you can send or receive money anywhere in the world. in 10 minutes!
• MoneyGram has over 150.000 agents in 180 countries and allows you to receive or to send money in cash anywhere in almost 10 minutes, without having a bank account or a credit card.
• When you send money, the MoneyGram agent gives you an unique reference number that you must communicate to the person receiving the money. Also, you can personalize your transaction, by adding a free 10 words message.
• When you are receiving money, you must hand to the agent your identity card and the unique reference number communicated to you by the person sending you the money. You will receive the money immediately without paying any tax or commission.
• Your transfer is being taken care of by verified agents, who assure that the money is given in time to their owner. Simple and sure, thousand of clients all around the world use MoneyGram when transferring money.

IV. Internet Banking

Available 24 hours out of 24, 7 days a week, the Internet Banking service brings all the information about your accounts at one "enter" distance, anywhere you would be. The commissions for payments are two times less than those from OTP Bank branches, and the account balance interrogation and account statement is for free.

Functions

• transfers in RON or foreign currency to beneficiaries who have accounts at any bank opened in Romania or abroad
• standing orders
• periodic payments
• exchanges/ transfers of amounts between the same person's accounts
• opening/ viewing/ closing deposits
• account balance generated in files that can be printed or saved on the user's computer.